PRIVACY POLICY

Turnserv, LLC and its affiliates (referred to herein as “Turnserv”, "LiquidLiner.com" , “ApartmentPainters.com", “ApartmentRefinishing.com", “ApartmentFlooring.com", “Brands”, “we”, “us”, or “our”), recognize the importance of protecting the privacy of information that identifies, relates to, describes, is reasonably capable of being associated with, reasonably be linked, directly or indirectly, with a consumer or device (“Personal Information”), particularly our consumers or users (referred to as “you” or “your” in this Privacy Statement).

Turnserv’s commitment to privacy  This Privacy Notice is provided by Turnserv (“Turnserv”, “we” and “us”). For administrative convenience purposes only and not as a result of regulatory requirements, this Privacy Notice also applies to Turnserv’s affiliates, as the network of brands or platform used by this entity operates on an integrated basis. At a high level, this Privacy Notice applies to ways in which we interact with individuals, (“Data Subjects”) in connection with our business, including, without limitation: directors, officers, employees and other representatives of portfolio companies or brands in which Turnserv is affiliated or associated, directly or indirectly with or directors, officers, employees and other representatives of Turnserv; individuals applying for or enquiring about and employment with us; individuals who consider or do invest with us and their representative agents with whom we interact during the normal course of business; and visitors to our websites and users of any digital services we provide.

We respect the privacy of Data Subjects. This Privacy Notice describes how Turnserv entities will generally collect, use, store, process, disclose and transfer information that each may collect from Data Subjects. Please note that we may provide additional privacy notices or similar disclosures in respect of certain entities within Turnserv, categories of Data Subjects (former or existing employees associated with Turnserv, clients (previous, current or potential, etc.), and certain geographies and jurisdictions.  What data do we collect and how?  Personal Data. When we use the term “Personal Data” we mean information that reasonably can be used to identify you as an individual person, entity or company. In connection with our business, we collect various types of Personal Data, including, among other things:

Identifiers such as your name, postal address, tax ID, passport number, internet protocol address, email address, account name, social security number, driver’s license number, mail address, phone number, or other similar identifiers. Information classified as personal or protected information by state, federal, or other applicable law, including your nationality, place and date of birth, gender, picture, marital status, number of children, and information on criminal history/unlawful conduct.

Commercial information, including tax information, bank account details, credit card number, money transfers including communications on bank transfers, assets, investor profile, credit history, debts and expenses. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement. Visual information, including your picture.

Professional or employment-related information, including your employment, employer’s name, and remuneration. Education information, including your level of education.

We collect this Personal Data in various ways, including: Directly from the Data Subject (e.g., when you voluntarily submit information to the Site, or send us an email or other written correspondence).

Indirectly from other sources (e.g., from public records or from a counterparty in possession of the data).

Automatic Collection Tools. In addition, we automatically collect certain data from Data Subjects who visit the websites operated by entities within Turnserv (each a “Site”). To this end, relevant group entity will use data collection tools (“Cookies”) on its Site to record certain usage information, such as the number and frequency of visitors to the Site. This information may include the websites that you access immediately before and after your visit to the Site, and which Internet browser you are using. Please see our separate Cookies Policy to learn about how we use Cookies on the Sites.   If you are located outside of the United States, please be aware that the Personal Data we collect will be processed and stored in the United States, a jurisdiction in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen.   How and on what basis do we use your Personal Data?  We use your Personal Data for a variety of reasonable and legitimate business purposes, including, but not limited to, the following: complying with legal or regulatory obligations, such as our obligations regarding know-your-client and anti-money laundering due diligence; Performing a contract with you or to take steps at your request before entering into a contract, including to: (i) provide you with information regarding Turnserv products or services; (ii) assist you and answer your requests; (iii) evaluate whether we can offer you a Turnserv product or service and under what conditions; and (iv) responding to know-your-client and information requests presented by counterparties with whom we do business on your behalf or for your benefit; and other legitimate purposes, such as: Communicating with Data Subjects; Performing activities relating to client management, financial management and administration; Creating, improving and developing our products and services; Conducting market research, surveys, and similar inquiries to help us understand trends, client and Site visitor needs; Investigating and resolving disputes and security issues and enforcing our Terms of Use and other agreements; Monitoring and auditing compliance with internal policies and procedures, legal obligations and to meet requirements and orders of regulatory authorities; and Processing and considering applications for employment, including evaluating and confirming your suitability for the position and accuracy of any information submitted. We will not use your Personal Data for any purposes inconsistent with this Privacy Notice without your permission.   We do not sell any personal data and have not sold any personal data in the past.

With whom do we share your Personal Data?  

Within Turnserv. We share your Personal Data among Turnserv entities and affiliates for the purposes set forth above. In general, our group entities, in turn, are not permitted to share your information with other non-affiliates entities, except as described herein or otherwise permitted by applicable laws. To Third Parties. No mobile opt-in data will be shared with third parties. We share your Personal Data with third parties in certain circumstances, including the following: Service Providers. We share Personal Data with service providers that perform services on our behalf (e.g., third-party service providers) and with service providers and other counterparties to our clients and investors. These companies may have access to your Personal Data but are permitted to use the information solely to provide the specific service or as otherwise permitted by law. We generally require these providers by contract to keep the information confidential. Transaction or Other Corporate Event. Your Personal Data can be disclosed as part of a corporate business transaction, such as a merger, acquisition, joint venture, financing or sale of company assets, including bankruptcy proceedings, or other investment activity, and could be transferred to a third party as one of the business assets in such a transaction. It also can be disclosed in the event of insolvency, bankruptcy or receivership. In such an event, we will post prominent notice of the change in ownership.

As Required by Law. We also disclose your Personal Data if we are required to make disclosures by applicable law or to the government or private parties in connection with a lawsuit, subpoena, investigation or similar proceeding, or as part of our legislative or regulatory reporting requirements.

 How do we protect your Personal Data?  We take seriously the obligation to safeguard your Personal Data. Your Personal Data held by us will be kept confidential in accordance with applicable Turnserv policies and procedures. We will use all reasonable efforts to ensure that all Personal Data is kept secure and safe from any loss or unauthorized disclosure or use. All reasonable efforts are made to ensure that any Personal Data held by us are stored in a secure and safe place and accessed only by our authorized employees and transferees.

 Keeping your Personal Data current  In general, we seek to ensure that we keep your Personal Data accurate and up to date. However, you are responsible for, and we kindly request that you inform us of, any changes to your Personal Data (such as a change in your contact details). To update or edit your Personal Data that we have on file, including your communication preferences, please contact us using the contact details set out under the “Contact and Complaints” heading below or by sending an e-mail to info@turnserv.com.  How long do we keep your Personal Data?  In general, we will process and store your Personal Data for at least as long as it is necessary in order to fulfill, or potentially fulfill, our contractual, regulatory and statutory obligations, which may differ depending on the relevant entity or jurisdiction. Subject to those qualifications, our goal is to keep such data for no longer than necessary in relation to the purposes for which we collect and use the Personal Data (we refer to the purposes as set forth above). Turnserv will retain your Personal Data in accordance with our own internal processes.  Contact and Complaints  Turnserv takes very seriously any complaints we receive about our use of your Personal Data. Questions, comments, requests or complaints regarding the Site, this Privacy Notice, the User Agreement and/or our use of your Personal Data should be addressed to info@Turnserv.com.  Any Personal Data we receive from you when making a complaint will be treated in accordance with this Privacy Notice and only to process the complaint and check on the level of service we provide. Similarly, where inquiries are submitted to us we will only use the information supplied to us to deal with the inquiry and any subsequent issues and to check on the level of service we provide.  Turnserv.com & associates websites:

Turnserv.com is operated from servers in the United States or where its provider deems necessary. By using turnserv.com or any associates websites listed herein and continue to provide information to us, you consent to the transfer and processing of your personal data in the United States.

 Please be aware that a Site may contain links to other websites hosted by third parties. Turnserv does not control and is not responsible for the content or privacy practices and policies of such third-party websites. We encourage you to be aware when you leave a Site and to read the privacy policies of each third-party website, especially if such website collects Personal Data from you.

Third-party Images and Logos:

Turnserv or any of its affiliate website(s) or “Brands” do not own any logos, marks or assets listed in or on its website(s) and does not make any attempt benefit from the likeliness of any images or names expressed in marketing or advertising attempts. Turnserv makes no claim on its capabilities by images or expressions utilized on any of its website(s). Representation of work capabilities should not be based upon images displayed online. Turnserv holds permission of use for any logo intentionally placed on its website(s). If you are a trademark owner and can verify ownership of such authority and are requesting the permission of use regarding your marks, please reach out to info@Turnserv.com. If your image is being used on this website and you would like to request to have it removed or licensed and it is not a public-accessible image, reach out to info@Turnserv.com regarding usage of the image. It is this site’s user’s responsibility to notify Turnserv of any such concern.  Additional Information for Job Applicants to Turnserv  Turnserv Applicant Privacy Notice pertains to all individuals applying to become employees or members associated with Turnserv. Questions, comments, requests or complaints regarding this Privacy Notice and/or our use of your Personal Data should be addressed to info@Turnserv.com.  The applicable data controllers for the Sites will be:   Turnserv.com, ApartmentPainters.com, ApartmentRefinishing.com, ApartmentFlooring.com:

Turnserv, LLC, whose headquarters is located in the United States at 231 Springside Drive, Suite 150, Akron, OH 44333.

 GDPR Data Protection Principles  In respect of the collection, holding, storage, use, and processing of your Personal Data:

We will process the data lawfully, fairly and in a transparent way. We will obtain the data only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes. The data we collect will be relevant to the purposes we have told you about and limited only to those purposes. We will take reasonable steps to ensure that the data is accurate and kept up to date. Subject to applicable legal or other requirements, we will keep the data only as long as necessary. We will use appropriate technical and/or organizational measures to ensure appropriate security of the data.  Automated Decision Making  We respect your legal rights not to be subject to decisions that are based solely on automated processing of your Personal Data, including profiling, especially where such processing has legal or other significant effects on you. In establishing and carrying out a business relationship, we generally do not use any automated decision making pursuant to the GDPR. We may process some of your Personal Data automatically, with the goal of assessing certain personal aspects (profiling), such as to comply with legal or regulatory obligations to combat money laundering, terrorism financing, and offenses that pose a danger to assets. We also use assessment tools in order to be able to allow communications and marketing to be tailored as needed.  Additional Information for Residents of California  The information below may apply to Data Subjects who are residents of California. California Data Subject Rights  California’s “Shine the Light” law permits California residents to annually request and obtain information free of charge about what Personal Information is disclosed to third parties for direct marketing purposes in the preceding calendar year. For more information on these disclosures, please contact us using the contact details set out under the “Contact and Complaints” heading above.  In addition, Data Subjects in California may have a right under the California Consumer Privacy Act (“CCPA”) to request erasure of their personal data or access to personal data that we have collected in the last twelve (12) months.  You may submit requests for access or erasure of your personal information contacting us at info@Turnserv.com, Individuals who submit requests for access or erasure of personal information will be required to verify their identity by answering certain questions. We will not disclose or delete any information until identity is verified.  If you are making a request for access, we may not be able to provide specific pieces of personal information if the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal information, your account with us, or our systems or networks.  If you are making a request for erasure, we will ask that you confirm that you would like us to delete your personal information again before your request is addressed.  You may designate an authorized agent to submit a request on your behalf by providing that agent with your written permission. If an agent makes a request on your behalf, we may still ask that you verify your identity directly with us before we can honor the request.  Agents who make requests on behalf of individuals, will be required to verify the request by submitting written authorization from the individual. We will not honor any requests from agents until authorization is verified.  Under the CCPA, you cannot be discriminated against for exercising your rights to access or request erasure of their personal data.